Category: Finance

Alarm Connections — New Year. New Look. (Invoices)

Alarm Connections Partners,

Starting with the February billing cycles, and as part of our effort to improve the customer experience, we have redesigned our invoices to make them easier to read and graphically more consumer friendly. We have also changed service vendors to a new company, OSG/South Data. Our new relationship will provide new capabilities, technology and a full menu of options in the future-where we will be able to build marketing campaigns or communications down to the Partner level that will afford you opportunities to directly market and communicate to our customers. We are in the first phase of our development, but we will keep you informed as we build these exciting capabilities in the future.

We attached the inserts that will be sent out with the new invoice forms so the customer can see how we organized their invoice to make it easier to read and understand.

There are two invoice forms. The Invoice/Statement is designed for residential customers. The form that shows Invoice is designed for Commercial Customers. We removed Statement from the Commercial invoice forms because some of our larger commercial customers only pay off invoices-not statements. By the way-with 4-color laser printing…utilizing your logo will better promote your brand!! See a couple samples below. If you haven’t done so already-send us your logo as a high resolution JPEG to Logo Upload Email button below and we will start to work it into our production schedule for the March billing. Timing is everything-we will need your logo no later than February 5, 2021.


SDD Alarm
Palmetto Security Systems
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Alarm Connections Partner Equipment Pricing Guide

Alarm Connections Partners,

As promised, please find the Alarm Connections pricing guide attached. The prices are by manufacturer and have each price listed for our distribution partners. If you find that your pricing has not been adjusted, please feel free to reach out to me directly at Also, some of you have inquired about the program at your local ADI locations. It is entirely possible that each branch is not aware of the program, but that the pricing has been adjusted at the corporate level. Asking what your price is on a particular part will be the best way to know if your discounts are in the system.

One more thing, Hikvision is offering Gold Level pricing and perks to all Alarm Connections partners.  For more information, please email Chris Zenaty at for more details.


Thank You,

Glenn Albers
Senior Vice President, Operations
Alarm Connections
(800) 971-1635 Ext. 106   

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2021 Partner Incentive Program

On the other hand, organizations have the need for integrating in IT departments new technologies often using cloud services and other ways of direct access to the web. This pressure for IT departments to give…

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